Introducing BookingBuilder Genie: A Travel Agent's Best Friend
BookingBuilder Genie helps agents boost their revenue and customer service on every reservation.
Agents cannot remember every detail of preferred suppliers or travellers’ special requirements, so all of this information can be programmed into Genie. As the agent works through a booking, Genie prompts them with relevant reminders to ensure they make the right choices every time.
Examples of the power of BB Genie include:
1. Revenue Enhancement
Remind agents which airlines on a route offer special booking incentives.
Remind agents to sell profitable extras, like insurance and foreign currency.
2. Cutting Costs Through Improved Quality Control
Slash agency debit memos by assisting agents with the right booking data and formats.
3. Customer Service
Remind agents of travellers’ unused tickets.
Remind agents of travellers’ preferences, like loyalty programs benefits.
Provide destination-specific security advisories.
4. Global Account Servicing
Deliver consistent policy adherence whether servicing your clients from London, Bombay, Johannesburg or Kansas City!
Genie – the right information at the right time!